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FREE CLEANING & INSPECTION FOR LIFE
Jewelry purchased at The Diamond Shoppe will be cleaned and inspected free of charge during regular business hours. Between in-store cleanings, you may maintain the brilliance of your diamond by cleaning daily according to these simple instructions; dip ring in prepared cleaning solution obtained through The Diamond Shoppe or with gentle liquid soap, clean your diamond with the brush provided or a soft toothbrush. Rinse thoroughly with warm water and wipe with a soft towel. Follow these easy tips and your diamond will remain as beautiful as the day you bought it for many years to come.
The Diamond Shoppe will size your engagement ring (when possible) free of charge within a three-month period after purchase until you are satisfied with the fit. Finger size commonly fluctuates with each individual up to one whole size due to factors such as physical activity, weather, food, drink, and time of day. Due to these factors, sizing multiple times to get the correct finger size that you are comfortable with can be common and normal. Sizing may alter the shape, thickness, engraving, and milgrain details of a ring. The Diamond Shoppe does not assume any responsibility for these changes due to sizing and these changes are at the customer's risk. The Diamond Shoppe will resize rings (when possible) free of charge during and after pregnancy to our customers. In any other circumstance, we will resize rings when possible at a nominal fee (subject of the price of materials at the time; gold, platinum, etc.). If in any case sizing is not possible, The Diamond Shoppe is not responsible for replacement of the ring.
As a courtesy, The Diamond Shoppe provides a professional jewelry appraisal for all GIA certified diamond engagement rings. A proper appraisal ensures that in the case of damage, theft or loss your insurance company will give you an equal replacement of your item. All of our appraisals are performed by an independent Gemologist and GIA certified appraiser.
OTHER SERVICES PROVIDED
We offer one free deep clean and polish, (as well as rhodium when necessary), one time prior to your wedding. We also provide one free annual deep clean and polish (as well as rhodium when necessary) to an engagement ring purchased at The Diamond Shoppe. To take advantage of this, you must bring your warranty card. Any additional deep cleanings to wedding bands or other jewelry purchased at The Diamond Shoppe, we offer our customers at a nominal fee of $25 and up per item. We recommend this be done approximately once a year to maximize the brilliance of your jewelry. We also provide prong re-tipping at a discounted rate to our customers, as well as other maintenance services at special discounted rates. Center diamond tightening will be provided free of charge when necessary.
Also, if you have any jewelry, gold, or silver to sell, The Diamond Shoppe will buy from you, or you can trade it in to create a piece you adore! Stop by today and we can give you a quote!